Syncing failed—what do I do? (Oura / Renpho)

If Oura or Renpho sync fails:

  • Read the inline error in Profile—messages often distinguish expired tokens, wrong password, rate limits, or server errors.
  • For Oura, use Reconnect when the app suggests it after 401/403-style errors.
  • For Renpho, re-enter credentials if prompted; token expiry is handled by reconnecting.
  • Wait if you hit rate limits and try again later.
  • Check Oura or Renpho’s own service status if everything fails at once.

After a successful sync, open that day’s Daily Log and confirm template fields updated. Still stuck? Contact support with provider name, approximate time, and any error code shown.